PAMS
Features & Capabilities
PROACTIVE MANAGEMENT
ACTIVE ALERTS & NOTIFICATIONS
CONCISE DASHBOARDS
INTEGRATED COMMUNICATIONS
COLLECTION CENTRE MONITORING
ORDERS PROFILING & SCHEDULING
ACTIVE INCIDENT MONITORING
SERVICE STANDARD MONITORING
OPERATIONAL EFFICIENCY
PERFORMANCE ANALYSIS & STATISTICS
SCHEDULE OPTIMISATION
EQUIPMENT & INVENTORY MANAGEMENT
MANAGEMENT OUTSIDE THE LAB
CUSTOMISABLE RULES & TERMINOLOGY
BI REPORTING
PROCESS MONITORING & CONTROL
CUSTOMISABLE DASHBOARDS
TAILORABLE BUSINESS RULES
DEFINABLE ESCALATIONS
CONTROL TRIGGERS & ALERTS
INTEGRATED PROCEDURES & GUIDES
ONE-STOP ACTION CENTRES
CUSTOMISABLE TRIGGERS FOR ALERTS
PERFORMANCE ANALYSIS TOOLS
COMPLIANCE & QUALITY MANAGEMENT
SOP LIFECYCLE MANAGEMENT
TRAINING & COMPETENCY CERTIFICATION
INCIDENT MANAGEMENT CONTROLS
ALERTS & NOTIFICATIONS TRIGGERS
RESOURCE MANAGEMENT & OPTIMISATION
COURIER ROUND OPTIMISATION
COLLECTIONS ROUND OPTIMISATION
REAL-TIME RESOURCE TRACKING
COLLECTION CENTRE STAFF SCHEDULING
INTEGRATED COMMUNICATIONS
CUSTOMISABLE SCHEDULING RULES
INTEGRATED UTILISATION DASHBOARDS
TAILOR YOUR OWN SOLUTION
DEFINABLE TERMINOLOGY
CUSTOM RULES BUILDER
BRING YOUR OWN DEVICE SUPPORT
DEVICE PLATFORM FLEXIBILITY
FEXIBLE SUBSCRIPTION PRICE M0DELS
CLOUD & HYBRID SERVICES
CUSTOMISABLE SECURITY MODELS
SYSTEM MANAGEMENT
INTEGRATED SECURITY CONTROL
CENTRALISED MANAGEMENT
FLEXIBLE AUTHENICATION MODELS
MANAGED SERVICE AVAILABILTY
AUTOMATED BACKUP & REDUNDANCY
TRAINING & COMPETENCY CERTIFICATION
DEFINABLE AUTHORISATION MODELS
DATA SECURITY CONTROLS
DATA PRIVACY CONTROLS